RETURNS: If for any reason you are not satisfied with your purchase, you may return it for a full refund. The product (oil) must be mostly unused, and we can only accept refunds up to 14 days after receipt of your package.  

SHIPPING: Our products are made by hand. We normally process orders within three or four business days. Our shipments are made via UPS Ground and you will receive a shipment notification email with a tracking number.